Our commitment

JP Research complies with the Protection of Personal Information Act, 2013 (POPIA). This policy explains what we collect and how we use it.

What we collect

Name, email address, phone number, delivery address and order details that you provide when requesting a quote or placing an order.

How we use it

• to process, fulfil and deliver your order;
• to send order and delivery updates;
• to respond to your enquiries;
• with your consent, to send occasional updates you can opt out of at any time.

Who we share it with

We share delivery details with our courier (The Courier Guy) to fulfil your order, and may use reputable email tools to send updates. Payment is arranged directly with you by EFT, crypto or WhatsApp; we do not collect or store card details.

Storage and security

We apply reasonable safeguards to protect your information and retain it only as long as needed to fulfil your order and meet our legal obligations.

Your rights

You may request access to, correction of, or deletion of your personal information, and may object to marketing, by emailing info@jpsupplements.com.

Information officer

For any privacy query, contact our information officer at info@jpsupplements.com.