Dispatch

Retail orders are dispatched within 1 to 3 business days of confirmed payment. Wholesale orders dispatch in approximately 10 working days from confirmed payment.

Courier and coverage

We ship nationwide across South Africa with The Courier Guy, including convenient Pudo locker-to-locker delivery. Every parcel is sent discreetly.

Tracking

Once your parcel is dispatched we update your order on our order tracking page. Message us on WhatsApp any time for the courier reference.

Delivery times

Metro areas typically receive parcels within 2 to 4 business days after dispatch; outlying areas may take longer. Delivery timeframes are estimates provided by the courier and are not guaranteed.

Included with every order

A free 3ml vial of bacteriostatic water is included with every order. Where we hold an independent certificate of analysis for the compound you ordered we send it with your order confirmation; where we do not, tell us and we will request one from the supplier or tell you plainly that we do not have it.

Risk

Risk passes to you on delivery. Any delivery issue should be reported under our Refund and Returns policy.